Warranty and Proper Care
Your Tokë watch is covered by a 24-month (2-year) warranty from the date of purchase. This warranty protects against manufacturer defects and workmanship issues.
What is not covered:
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Wear and tear or aging
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Improper handling
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Accidental damage to the glass
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Water damage from excessive exposure
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Battery life
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Straps
We encourage you to contact us with any issue within 24 months, and our team will be happy to assist you. Approved warranty claims may be eligible for a replacement watch.
To submit a claim, please email support@tokewatches.com. We respond within 24 hours.
Proper Care
To ensure your Tokë watch performs optimally and lasts longer, please follow these guidelines:
Water Resistance:
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Tokë watches are rated at 3 ATM or 5 ATM water resistance.
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Avoid exposing your watch to excessive water, including bathing, showering, swimming, scuba diving, snorkeling, or similar activities.
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For more guidance, refer to universal standards for water resistance.
Battery Replacement:
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Always have batteries replaced by a professional watch technician to ensure the back case is properly sealed.
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Do not attempt to replace the battery yourself.
Battery & Watch Longevity Tips:
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Avoid shocks or vibrations
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Keep away from strong magnetic fields (e.g., loudspeakers, refrigerators)
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Avoid extreme or sudden temperature changes
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Limit prolonged exposure to sunlight
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Avoid humid environments or steam rooms
By following these guidelines, you can help preserve the performance, longevity, and appearance of your Tokë watch.