Returns/Exchanges

Returns

At Tokë, your satisfaction is our priority. If you are not completely happy with your purchase, we offer both returns and exchanges under the following conditions:

• Eligibility: Items must be new, unused, and returned in their original packaging with all protective coverings intact. Items that are worn, damaged, or altered may be refused and returned to the customer.

• Timeframe: You may request a return for a full refund within 30 days of receiving your order.

• Shipping: Return shipping fees are the responsibility of the customer.

• How to Start: Email us at support@tokewatches.com to initiate the return process. Our team will respond within 24 hours.

Exchanges

• Eligibility: Items must be new, unused, and returned in their original packaging with all protective coverings intact. Worn, damaged, or altered items may not be accepted.

• Timeframe: Exchanges can be requested within 30 days of receiving your order.

• Shipping: Exchange shipping fees are the responsibility of the customer.

• How to Start: Email us at support@tokewatches.com to begin your exchange. We will respond within 24 hours.